The Theory of Operations Management

The Theory of Operations Management


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by Massachusetts Institute of Technology

This term's special topic, "Customer-Driven Operations," considers how a number of companies have succeeded in focusing their operation systems on the customer. The class reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies. Students will read and present research papers on topics such as distribution systems, short life-cycle product management, and forecast evolution models.



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Source: Massachusetts Institute of Technology

MODULE 1: Lectures

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Massachusetts Institute of Technology

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